Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center

  • You can find nearly all the answers to your questions in the easy–to–navigate Help Center integrated into your Web Control Panel. It offers an ever–increasing repository with regularly asked questions and exhaustive instructional articles prepared by our expert customer support staff.

  • Top quality support service
  • Tutorial Video Clips

  • If you would like to see how a task is carried out or how an issue is dealt with, rather than just reading about it, examine our compilation of how–to video tutorials. They cover different issues and will help you swiftly understand how to work with the Web Control Panel.

  • Intuitive help center
  • A One–Hour Support Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a round–the–clock customer care service with a one–hour ticket response time guarantee. A group of knowledgeable technical support engineers will be available to you to answer all the queries that you might have. During non–peak hours, a reply will be offered within just 20 minutes.