Customer Support Channels
A 1–hour Response Guarantee
Our customer help staff is qualified to quickly take care of all of our cloud hosting clients’ problems and guidance requests. Through our ticket system, it’s possible to submit your question and a support staff representative is going to get back to you in less than max 60 minutes. Realistically, practice indicates that the average solution time is Twenty or so minutes.
A Top–quality Support Service
You can easlily write to us 24x7x365 with any question you’ve got connected with 212 Hosting Professional’s offerings. We have technicians on duty on daily basis to deliver instructions any time needed. You’re able to use the ticketing system or drop an email anytime, alternatively you can pick–up the telephone or make use of the online chat within working hours.
An Intuitive Help Section
The Control Panel offers a thorough practical knowledge base that’s built–into all areas. In each part, you will find a Help button that will load for you a selection of step–by–step guides on how to make use of a particular element or complete a specific action. Additionally, we have created training clips so its possible to get a better idea of the Control Panel’s interface.