There're plenty of cloud hosting providers available, however most of them are resellers who have restricted resources, particularly in terms of support. One of the ways to distinguish them is the option to get in touch with the company over the telephone. The type of support that you can have through this particular way of communication varies depending on the supplier - some provide you with professional telephone support, many others offer general and customer support only as some matters are more time-consuming and it's far easier to be resolved with a ticket, particularly when the issue needs to be escalated. However, it's good to find that you can always reach your website hosting supplier since there're countless small problems which can be resolved efficiently and in a timely manner with a phone call, not mentioning that you will be able to get more info for the services before you become a client.

Phone Support in Cloud Hosting

Our cloud hosting plans come with telephone support fourteen hrs per day even on public holidays, so if you do not have an account yet, you are able to call and learn more about our services or whether we'll meet the system requirements for your sites. For your convenience, we have local phone lines in the United States of America, the United Kingdom and Australia, so you will be able to contact the telephone number that is closer to you. If you are a current customer, we can help you timely with all of the general and billing matters and with various technical matters so as to save you time and efforts - we acknowledge the fact that often it is much easier consult with a live person and get things done right away. Certainly, some problems cannot be managed over the phone, so in such a case you have the option to employ our ticketing system.

Phone Support in Semi-dedicated Servers

With 14 hours-a-day telephone support, you can be certain that there will always be somebody to assist you when you have any queries about the semi-dedicated server packages that we supply. Whether you'd like to know more about the plans, you have a billing issue or some general issue, you can just give us a call. Although some more complicated matters may require a ticket so as to give some time to our tech support crew to investigate, we will help you with various tech questions over the phone as well, saving you precious time and efforts. Since we have data centers on three different continents - in the United states of America, Great Britain and Australia, we have local telephone lines in all of these countries as well. In case you're in another country, we have an international number where you are able to contact us.