A 99.9% Server Uptime
We’ve set up our cloud hosting system using reliable hardware and strongly tweaked software. Our sysadmins have installed a modified version of Security–Enhanced Linux on our physical servers in order to ensure maximum safety and dependability. We’ve set up a number of distributed denial–of–service protection units combined with highly efficient firewall software to make sure our network is invincible and secure.
Our cloud hosting plans feature a 99.9% server uptime guarantee. And irrespective of which datacenter you select, our guarantee remains unchanged.
A 99.9% Network Uptime
If you wish to offer a premium–quality web hosting service, you can barely depend on the default network configuration in a datacenter. We have built our very own custom internal network to ensure an extremely fast connection speed with the outside world.
And thanks to this, regardless of which data center facilities you pick: our US based data center, our UK based data center, in our FI based data center, in our East Europe based data center or our AU based data center, you will enjoy an assured 99.9% network uptime. And this guarantee applies to all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, when it’s your money at stake, you cannot feel truly secure. This is the reason why, with each of our cloud hosting plans our company offers a 30–day money–back guarantee. If you do not feel happy with our web hosting service or if you need to use a more powerful web hosting solution, such as a VPS servers or a dedicated servers – you will receive your money back in full, without any secret fees or repayment charges.
24/7 Technical Support
In case you have a web hosting firm, your support engineers are of great importance. That is the reason why we have attentively gathered a highly skillful team of tech support engineers, each with several years of experience behind his back. Thanks to them, we offer 24x7 support with all our web hosting services.
And not just that, our company offers a 1–hour response time guarantee. All enquiries are replied to within 60 minutes and our average response time is below twenty minutes!